Privacy Policy

Privacy Policy for hvacserviceadvisor.com

Last Updated: May 19, 2025

Welcome to hvacserviceadvisor.com (the "Site"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, which is hosted on the Google Sites platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and service address, that you voluntarily give to us when you fill out a contact form, request a quote, schedule a service, or otherwise interact with the Site.

• Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site. As this Site is hosted on Google Sites, Google may also collect usage data as described in their privacy policies.

• Data from Forms: Information you provide when filling out forms on our Site, such as service requests, quote requests, or contact forms. This may include details about your HVAC system, service needs, and preferred contact times.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your service requests, quote requests, and inquiries.

• Schedule and confirm appointments.

• Provide and deliver the services you request.

• Send you emails regarding your account or order.

• Send you newsletters, promotions, and information about our services, if you have opted in to receive such communications.

• Improve our website and service offerings.

• Monitor and analyze usage and trends to improve your experience with the Site.

• Comply with legal obligations.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (if applicable), data analysis, email delivery, hosting services, customer service, and marketing assistance.

• Google Services: As this website is built using Google Sites and may utilize other Google services (like Google Forms for lead intake and Google Analytics for website tracking), Google may have access to certain data. We encourage you to review Google's Privacy Policy. For example:

  • Google Analytics: We may use Google Analytics to help analyze how users use the Site. Google Analytics uses cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors' use of the website and to compile statistical reports on website activity for hvacserviceadvisor.com.

• Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions, with your consent.

We do not sell your personal information to third parties.

4. Tracking Technologies

• Cookies and Web Beacons: We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

• Google Sites and Google Services: Google Sites and other integrated Google services may use their own cookies and tracking technologies. Please refer to Google's policies for more information.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

7. Your Rights Regarding Your Information

Depending on your location, you may have certain rights regarding your personal information, such as:

• The right to access the personal information we hold about you.

• The right to request that we correct any inaccurate personal information.

• The right to request that we delete your personal information.

• The right to object to or restrict the processing of your personal information.

• The right to withdraw consent if we are relying on consent to process your personal information.

To exercise these rights, please contact us using the contact information provided below.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from the Site.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.

11. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

[Insert Your Email Address] [Insert Your Phone Number, if desired]

Important Considerations for You:

• Fill in the Blanks: Make sure to insert your actual contact information where indicated.

• Specific Data Collection: Review the "Information We Collect" section. If you collect other types of data (e.g., payment information directly on the site, though this is less common with Google Sites unless using third-party embeds), you'll need to add that.

• Third-Party Services: If you use other third-party services that collect data (e.g., embedded widgets from other companies, specific marketing tools), you should list them and explain their role.

• Google Services: Since you're using Google Sites, be aware of Google's own data collection practices. This policy mentions it, but it's good for you to be generally aware.

• Legal Review: This template is a starting point. Laws like GDPR (if you have European visitors) or CCPA/CPRA (if you have California visitors) have specific requirements. Consulting a legal professional is highly recommended to ensure full compliance.

• Accessibility: Make sure your Privacy Policy page is easily accessible on your website, typically via a link in the footer.