Terms of Use – HVACServiceAdvisor.com

Effective Date: May 14, 2025

Welcome to HVACServiceAdvisor.com

By using this website, you agree to the following Terms of Use. These terms govern your access to and use of HVACServiceAdvisor.com, including all services, content, lead forms, contractor portals, and communications operated by or on behalf of HVACServiceAdvisor.com.

These terms apply whether you’re a homeowner requesting HVAC service, a licensed contractor using our lead program, or simply browsing for information.

1. What We Do

HVACServiceAdvisor.com is a lead generation and contractor matchmaking platform. We:

• Help homeowners find reliable, verified HVAC professionals in their area
  
  

• Provide HVAC contractors with exclusive service leads within their licensed ZIP codes
  
  

• Use smart tools like Google Workspace, Bluon integration, and automation to streamline communication, scheduling, and service outcomes
  
  

We are not a licensed HVAC company and do not directly perform repairs, installations, or evaluations. All services are carried out by independent, licensed contractors who have applied, been verified, and agreed to our contractor participation terms.

2. User Eligibility

To use this site, you must:

• Be at least 18 years of age
  
  

• Provide accurate information on all forms and communications
  
  

• Be seeking or offering legitimate HVAC services (no spam, no scraping, no AI form bots)
  
  

Contractors must:

• Hold valid HVAC licensure in the state(s) they serve
  
  

• Maintain general liability insurance (where applicable)
  
  

• Abide by ethical service standards and respond to leads in a timely manner
  
  

3. Lead System & Platform Use

For Homeowners:

• By submitting a service request, you consent to be contacted by a matching HVAC contractor
  
  

• We strive to match you quickly and accurately based on location, service type, and urgency
  
  

• You are under no obligation to accept or schedule any work with a referred contractor
  
  

For Contractors:

• All leads are provided exclusively or within a limited area to avoid competition
  
  

• You agree to follow up with all leads within 1 business day
  
  

• Misuse of customer information, no-shows, or repeated complaints may result in removal from the program
  
  

• Leads may not be resold, recycled, or used outside the original service intent
  
  

4. Content & Copyright

All content on HVACServiceAdvisor.com — including blogs, visuals, trust badges, and form structures — is protected under copyright. You may not reproduce, scrape, or distribute any material without our written permission.

However, you are welcome to share links, blog content, or insights from our site with attribution.

5. Limitation of Liability

HVACServiceAdvisor.com is not responsible for:

• Any damage, loss, or claims resulting from HVAC work completed by an independent contractor
  
  

• Miscommunications, pricing disputes, or scheduling issues between the customer and contractor
  
  

• Technical interruptions to the website or automation systems due to third-party platforms (Google, Bluon, etc.)
  
  

All service arrangements and transactions are between the customer and contractor directly. We simply facilitate connection — we do not supervise or guarantee the outcomes of any service visit.

6. Service Availability

We do our best to maintain uptime and performance across the platform. However, we do not guarantee uninterrupted access to the website, CRM, or lead notifications.

We reserve the right to:

• Pause or terminate services at any time
  
  

• Modify features or eligibility criteria
  
  

• Refuse access or remove users who violate these terms
  
  

7. Reviews & Testimonials

By submitting a review or testimonial, you grant HVACServiceAdvisor.com a non-exclusive, royalty-free license to publish, edit, or display your comments in marketing or service quality materials.

We do not edit or manipulate reviews, but may remove content that is abusive, offensive, or fake.

8. Privacy & Data Use

Please see our Privacy Policy to understand how we protect and handle your data.

Key points:

• We never sell your information
  
  

• We only share info with verified HVAC contractors for the purpose of fulfilling your request
  
  

• Contractors must also follow strict privacy and lead use terms
  
  

9. Termination of Use

We reserve the right to terminate access to the platform or revoke lead privileges without notice if:

• You submit false information or spam our systems
  
  

• A contractor fails to meet quality or ethical standards
  
  

• Any user violates the letter or spirit of this agreement
  
  

10. Contact & Support

Have a question about these terms or need help with a service request?

Contact us anytime:

• Email: support@hvacserviceadvisor.com
  
  

• Phone: upon request
  
  

• Mailing Address: upon request
  
  

By continuing to use HVACServiceAdvisor.com, you confirm that you accept these Terms of Use. We may update these terms from time to time, and continued use of the platform constitutes your agreement to those changes.